1. Introduction

D.G Consult School-Based Assessment (SBA) System, a secure digital platform developed by D.G Consult to manage, record, and analyze students’ academic performance in line with the standards of the Ghana Education Service (GES).

This policy explains how we collect, use, and protect your data. By signing up or using this system, you agree to all terms described herein.

2. Purpose of the D.G Consult SBA System

• Record, track, and manage student performance data.
• Support continuous assessment and report generation.
• Facilitate collaboration between teachers and administrators.
• Digitize assessment management for Ghanaian schools.

3. Information We Collect

• School Information: Name, registration number, location, contact, logo.
• User Information: Name, role, email, phone, credentials, profile image.
• Student Information: Name, gender, class, academic records, attendance, conduct.
• Usage Data: Device type, IP address, browser, and system logs.

4. How We Use Your Information

• To manage user and school accounts.
• To process and generate student reports.
• To improve system features and security.
• To comply with educational and data protection standards.

5. Legal Basis for Data Processing

• Consent (user approval during registration).
• Contractual necessity (system service delivery).
• Legal obligations (compliance with GES and Data Protection Act 2012).
• Legitimate educational interest.

6. Data Sharing and Disclosure

Your data will never be sold or traded. It may only be shared with:

• Authorized school heads or administrators.
• GES or Ministry of Education when officially requested.
• Technical service providers under strict confidentiality agreements.
• Legal authorities, when required by law.

7. Data Security

• Encrypted servers and secured connections (SSL).
• Hashed passwords and restricted access roles.
• Regular backups and system updates.
• Immediate notification of any data breach.

8. User Responsibilities

• Provide accurate registration information.
• Keep login details confidential.
• Use the system only for authorized academic purposes.
• Report unauthorized access or misuse immediately.

9. Data Retention and Deletion

Data is retained as long as the school actively uses the system. Upon request or account closure, data is archived for up to 90 days and then securely deleted.

10. Children’s Privacy

The SBA System operates under teacher and administrator supervision. Schools must ensure parental consent for student data in line with Ghana’s Data Protection Act, 2012 (Act 843).

11. Cookies and Tracking

The system may use cookies to maintain sessions and improve functionality. Users may disable cookies in their browser, but some features may not work properly.

12. User Rights

• Access or update your data.
• Request data deletion.
• Withdraw consent for processing.
• Report privacy concerns to the SBA Support Team.

13. Third-Party Services

The system may contain links to approved educational tools. D.G Consult is not responsible for third-party privacy practices.

14. Policy Updates

We may update this policy periodically. Any changes will be communicated through email, system notifications, or school channels.

15. Contact Information

SBA System Support Team
📧 Email: support@dg-sba.com
📞 Phone: +233 24 646 0880
🏫 Address: P.O.Box, Kade, Kwaebibirem Municipal, Eastern Region, Ghana